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Agreement

Your application is subject to acceptance at the sole and absolute discretion of Little Fishes/Baby Fishes Swimming School and no reasons for Little Fishes’ decision is final and no further correspondence or debate will be entered. 
Upon acceptance of your application by Little Fishes, a legal and binding agreement between Little Fishes and you as an individual are concluded and the terms and conditions set out herein apply to such agreement. 
Such terms and conditions constitute the entire agreement concluded and applicable in this matter and all prior representations, verbal agreements and the like are cancelled and of no further force and effect. 
Please refer to the below clauses for Little Fishes & Baby Fishes Swimming School which is applicable and to be adhered to by registered clients/parents of the swimming school 
You hereby agree to keep Little Fishes indemnified and to hold Little Fishes harmless against all and any claims howsoever arising and against all actions, procedures, claims, demands, costs and expenses whatsoever which may be taken or made against Little Fishes or be incurred or become payable as a result of this agreement.In this regard you accept, understand and confirm that Little Fishes will in no way be liable to you and/or any other third party at all in respect of this agreement and the supply by Little Fishes and/or its assignees of swimming lessons and that in order to give effect hereto you hereby undertake to at all times take the appropriate steps immediately as they become necessary to protect Little Fishes interests. You hereby accept that any person using Little Fishes equipment and property and pool, and/or attending its premises and partaking in swimming lessons does so entirely at their own risk and neither Little Fishes nor its Management or Staff, or assigns, shall be liable in any manner whatsoever for any claim or damage howsoever arising or suffered either directly or indirectly from personal injury or harm whatsoever including death or any damage, whether direct or indirect, to personal or other property whatsoever, and howsoever caused.
WAIVER AND INDEMNITY
You hereby agree to keep Little Fishes and Baby Fishes indemnified and to hold the schools harmless against all and any claims howsoever arising and against all actions, procedures, claims, demands, costs and expenses whatsoever which may be taken or made against Little Fishes and Baby Fishes or be incurred or become payable as a result of this agreement. 
In this regard you accept, understand and confirm that the swimming schools will in no way be liable to you and/or any other third party at all in respect of this agreement and the supply by Little Fishes and Baby Fishes and/or its assignees of swimming lessons and that in order to give effect hereto you hereby undertake to at all times take the appropriate steps immediately as they become necessary to protect Little Fishes and Baby Fishes interests. 
You hereby accept that any person using the school's equipment and property and pool, and/or attending its premises and partaking in swimming lessons does so entirely at their own risk and neither Little Fishes and Baby Fishes nor its Management or Staff, or assigns, shall be liable in any manner whatsoever for any claim or damage howsoever arising or suffered either directly or indirectly from personal injury or harm whatsoever including death or any damage, whether direct or indirect, to personal or other property whatsoever, and howsoever caused.
BOOKING OF LESSONSTimeslots can only be booked one week in advance. We work on a week-by-week booking system, and no long term bookings are available. All available times and days are sent either via WhatsApp or email one week prior. A booking must be made from the available slots listed. Timeslots are only confirmed once payment has been received. Timeslots can only be held for 24 hours, after which time they will be passed on to the next swimmer should payment not be received. Due to the delay in payments reflecting at times, proof of payment must be sent to: az.oc.sehsifelttil%40weivdrofdeb / 084 863 4051
If you are to start lessons mid-term, you will be charged prorata for the lessons remaining in that term and the proof of payment is required prior to the commencement of the first lesson in order to book and secure the timeslot. 
RETURN TO SWIMMING AFTER NOTICE GIVENShould you return to swimming after an extended absence, a R175 administration fee will apply. This may be increased without notice. Should you leave/pause lessons, we cannot guarantee your timeslot upon your return.No administration fee is due if one returns within three months of leaving the swim school. 
ABSENCE OF INSTRUCTORIf the instructor is absent, the swimmers will receive their lesson from a substitute teacher. Unless otherwise stated, the lesson will take place at the originally scheduled time, with the substitute teacher standing in.  We are not obligated to give your child a makeup lesson in this case due to their teacher’s absenteeism.
LESSONS AT LITTLE FISHES & BABY FISHES Little Fishes is under the obligation to provide swimming lessons which will run every 30 minutes, Monday to Saturday which are consecutive lessons. . Missed lessons disrupt continuity and hinder swimming progress.
All lessons will start on time at the agreed start time. If your child arrives late for the scheduled lesson, we regret that we cannot extend your lesson time and it will finish at the scheduled end time. 
Our teachers at Little Fishes are trained to teach up to 4 swimmers at a time – we pride ourselves in only teaching 2 swimmers per instructor. However, if there is a time in which the instructor is required to take 4 swimmers, we request your understanding and co-operation in this regard. 
Baby Fishes is under the obligation to provide swimming lessons which will run every 30 minutes, Monday to Thursday & Saturday. The ratio at Baby Fishes will not exceed 6 swimmers per instructor, as per SSA regulations. 
Please notify us should your child not be attending their lesson. We do not follow any particular school term and therefore run throughout the year. 
MAKE-UP LESSONSThe lessons that have been paid for, run consecutively for both Baby Fishes and Little Fishes, except for specific reasons that allow for make-up classes such as illness or any serious matter in which proof is sent. 
Lessons that are missed lessons without any explanation and proof are forfeited and not carried over to the next term.
Should a lesson be missed and you request a makeup lesson, a doctor’s note is required and to be sent to: az.oc.sehsifelttil%40weivdrofdeb / 084 863 4051. We cannot guarantee that the makeup lesson will be with their current teacher and all available times and days are sent to schedule the makeup lesson. If a makeup lesson is missed without any explanation, it cannot be made up again. Makeup lessons have an expiry period, meaning that makeup lessons are to be caught up within 3 months of the time you request a makeup lesson. 
NB. Make up lessons are done over and above normal scheduled lessons. I.e. should a swimmer need a make-up lesson, they will need to attend twice that particular week. Make up lessons are not always done with the usual scheduled teacher - they will be done with a teacher that is available.
We DO NOT make up lessons for school holidays/play dates/parties and these lessons are missed and forfeited. Should the swim school cancel classes due to health and safety protocols, these lessons will be make up, not credited. 
NO REFUND POLICYAt Little Fishes/Baby Fishes, we have our NO REFUND policy.At Little Fishes/Baby Fishes, we have our NO REFUND policy.
PAYMENT OF FEESPayments are to be paid on or before the 1st of the month for the month ahead (The months in which payment is required is January, April, July and October.)Invoices are sent via email a full month in advance and WhatsApp communication is sent to ensure that all parents have received the term’s invoice. Should you require the invoice to be sent via WhatsApp, please kindly notify the office. 
Regrettably, should payment not be received by the 1st, the swimmer/s will not be allowed to enter the pool until their account has been settled and a proof of payment has been received – THIS IS A DIRECTIVE FROM THE SWIMMING SCHOOL & IT’S OWNERS. Lessons missed during the period that fees were not paid for WILL NOT be made up and any claims in this regard will not be tolerated. 
Payment of fees may be done via EFT - when paying via EFT, your child’s name and surname must be used as a reference. Cash is accepted and the exact amount can be paid at the Little Fishes reception and you will receive a receipt to confirm the payment. 
As stated on the invoice, there will be a 3% interest rate added to the invoice for every week after that payment was due and this will be treated at late payment and we may at our complete discretion cancel your timeslot and offer to place another swimming who is on our waiting list.
Parents agree to pay all charges, including legal fees on the attorney-and-client scale, which may arise in the event that legal or other action is taken by Little Fishes Swimming School to recover any fees due, including but not restricted to collection commission whether action is commenced or not. Parents will be listed on ITC for non-payment. 
TERMINATION OF LESSONSShould you wish to terminate swimming lessons, ONE FULL CALENDAR MONTHS written notice email/letter is required as to why there is a termination of lessons and should be given in the last month of the respective term. Notices given after the 5th of the month will be required to pay one month’s notice, as per our terms and conditions and the swimmer/s are allowed to swim in their notice month. 
Lessons cannot be given to another swimmer unless a full swimmer registration is completed.   HYGIENESwimming caps are compulsory at Little Fishes and are to be worn at all times while in the water (Caps can be bought from reception which are unique to Little Fishes Swimming School). The swimmers need to wear appropriate swimwear. No swimmer will be allowed to swim in their underwear/t-shirt. A full body costume, rash vest and swim shorts is recommended 
At Baby Fishes, the swimmer is to wear a reusable swim nappy, which can be purchased from the swim school if needed. 
MEDICAL CONDITIONSSwimmers who have any form of chronic illness, disability or is on medication must have a written letter of permission from their doctor to swim. Parents are to ensure that Little Fishes/Baby Fishes and their respective instructor are up to date & made aware with any known medical conditions. 
WEATHER / LIGHTNING POLICYIn the event of lightning, all swimmers and instructors are removed from the pool if the lightning is below a radius of 10km. 
At Little Fishes and Baby Fishes, lessons will be delayed while waiting for the lightning to clear. We DO NOT cancel lessons if there is a storm lurking and should lightning not pass during your allocated lesson, unfortunately there will be no make-up lesson. If you are unsure on whether to come for your lesson, please do call or WhatsApp us to confirm if lessons are in progress. We continue to swim through rain but not lightning. 
If there is a storm that happens for 2 consecutive weeks and the swimmer has missed their lessons due to this, Little Fishes & Baby Fishes will schedule the swimmer in for a makeup lesson, provided that you were present at the respective facility for your lesson but could not climb into the water. 
ELECTRICITY/FACTORS OUT OF OUR CONTROLWe have done our utmost to ensure that our facilities can operate through loadshedding and other short term problems. We have an inverter to keep the power on short-term. We also keep our water an average of 2ºc warmer than the Swimming SA regulated guidelines, meaning that our water is always warm enough for all our swimmers, even infants, throughout short term power losses. 
However, should a major problem arise that is completely out of our control (eg: long term power failures), we will have to cancel that week’s classes and there will unfortunately be no make up lesson. .  CHILD PROTECTION ACT / CHANGE ROOM POLICYAs per the child protection act, please DO NOT change your child on pool deck - please make use of the change rooms provided. 
At Little Fishes, dads with girls younger than 5 years must use the males bathroom and use of the cubicles provided. Moms with boys younger than 5 years must use the females bathroom and use the cubicles provided. 
Videos and photos in pool area: Videos and photos can only be taken of your child, unless written permission is given by the other swimmers parents.
SAFETY AND GENERAL RULESYou are responsible for your own safety, actions and behaviour on any part of the swimming pool property including the changing room. 
You must not act or run inappropriately once within the pool vicinity. At Little Fishes, we shall not be responsible for any injury/accident caused as a result of you or another swimmer disobeying these rules. 
We have 24 hour CCTV surveillance throughout our facilities. We also have 24 hour security patrol outside of Little Fishes. 
Your application is subject to acceptance, as the case may be, at the sole and absolute discretion of Little Fishes Swimming School (“Little Fishes”) and no reasons for Little Fishes’ decision in this regard need be given, and such decision is final and no further correspondence or debate will be entered into. 
Upon acceptance of your application by Little Fishes a legal and binding agreement between Little Fishes and you is concluded, and the terms and conditions set out herein apply to such agreement. Such terms and conditions constitute the entire agreement concluded and applicable in this matter, and all prior representations, verbal agreements and the like are cancelled and of no further force and effect.By completing our application form, you will have agreed to all our terms and conditions.